PURCHASE POLICY
Thank you for supporting my handmade creations!
Each piece is a labor of love, designed and crafted in my universe just for you! Please read the following policy before placing your order.
Orders and processing:
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All crochet pieces are handmade and made to order unless stated otherwise.
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Please allow 2-3 weeks for your item to be created and shipped. Processing time may vary depending on the design complexity and order volume.
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If you need a specific piece on a specific date, please reach out to confirm availability or select the rush option.
Custom requests:
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I welcome custom requests! Once we’ve confirmed your design, full payment is required before production begins.
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Custom designs are final sale and non-refundable due to the personalized nature of the work.
Shipping
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Domestic and international shipping available
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Once your order ships, you’ll be sent the tracking information.
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I am not responsible for shipping delays, customs issues, or lost or stolen items once they are en route
Returns and exchanges
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All sales are final due to the handmade nature of each piece.
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If you receive a damaged or incorrect item, please email me within 3 days of delivery.
Care instructions
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Each piece will include care instructions to enure it lasts! Please handle with care to ensure lasting quality.